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CUSTOMER CARE

At Bottum Vision Apparel, we prioritize our customers' satisfaction and want to ensure that you have an exceptional shopping experience. If you have any questions, comments, or concerns, please feel free to contact us. We are always ready to help!

Need assistance? We're here for you!
For questions or concerns, please send us an email at Bottumvision@gmail.com. 

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RETURNS

We want you to be completely satisfied with your purchase from Bottum Vision Apparel. If you are not satisfied, please contact our customer service team to initiate a return or exchange.

FAQ

Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping rates and estimated delivery times will be calculated at checkout.
How do I return an item?
To initiate a return or exchange, please contact our customer service team within 14 days of receiving your order. Items must be returned in their original condition with all tags attached.
What is your returns policy?
We accept returns within 14 days of receiving your order. Items must be in their original condition with all tags attached. Shipping fees and return shipping fees are non-refundable.
How do I track my order?
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the tracking number on the carrier's website.
How can I contact your couriers?
If you have any questions or concerns about your delivery, please contact our customer service team and we will be happy to assist you.
What are your delivery options?
We offer standard shipping and expedited shipping options. Shipping rates and estimated delivery times will be calculated at checkout.

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